Privacy Policy

Last Updated: September 5, 2026

At ZaavoReview, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how ZaavoReview ("ZaavoReview", "we", "us", or "our") collects, uses, stores, shares, and protects information when you access or use our website, platform, and related services (collectively, the "Platform").

By using ZaavoReview, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use ZaavoReview, we may collect the following categories of information.

1.1 Information You Provide

When you create an account, submit a review, contact us, claim a business profile, or use other features, we may collect information such as:

Name
Email address
Phone number
Username or profile information
Account login information
Business or organization information
Reviews, ratings, comments, photographs, and other content you submit
Information you provide when contacting customer support
Information included in complaints, reports, or requests

You should avoid submitting sensitive personal information unless it is necessary and you are authorized to provide it.

1.2 Information About Your Reviews

When you submit a review or other User Content, we may collect and display information associated with that contribution, such as your profile name, rating, review text, photographs, date of submission, and other information you choose to make public.

Reviews may be publicly visible and may be indexed by search engines.

Please consider carefully what information you include in a public review.

1.3 Information We Collect Automatically

When you access the Platform, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information
Language and regional settings
Pages viewed
Referring and exit pages
Date and time of visits
Platform interactions
Device identifiers and similar technical information

This information helps us operate, secure, analyze, and improve the Platform.

2. Cookies and Similar Technologies

ZaavoReview may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

Keep you signed in.
Remember preferences.
Understand how users interact with the Platform.
Improve website performance.
Maintain security.
Measure traffic and usage.
Provide relevant functionality.

Some cookies may be placed by third-party service providers that help us operate analytics, security, infrastructure, or other Platform features.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

3. How We Use Your Information

We may use information we collect to:

Create and manage user accounts.
Provide and operate ZaavoReview.
Publish and manage reviews and ratings.
Display and manage business profiles.
Communicate with users and businesses.
Respond to questions, complaints, and support requests.
Verify or investigate reviews and accounts.
Detect spam, fraud, abuse, and manipulation.
Protect the security of the Platform.
Improve our products, features, and services.
Analyze Platform usage and performance.
Send service-related communications.
Send promotional communications where permitted by law and applicable preferences.
Comply with legal and regulatory obligations.
Establish, exercise, or defend legal claims.
Protect the rights, property, and safety of ZaavoReview, users, businesses, and others.
4. Publicly Available Information

Some information you submit may be publicly displayed on ZaavoReview.

This may include:

Your profile name or username
Reviews
Ratings
Photos
Business responses
Dates associated with reviews
Other information you choose to publish

Public content may be viewed, copied, shared, or indexed by third parties.

Please do not include private or sensitive information in content intended to be publicly visible.

5. How We Share Information

We do not sell your personal information simply because you use ZaavoReview.

We may share information in limited circumstances, including with:

Service Providers

We may use trusted third-party providers for services such as:

Website hosting
Cloud storage
Email delivery
Analytics
Security
Customer support
Authentication
Database and infrastructure services
Fraud prevention

These providers may process information on our behalf as necessary to provide their services.

Businesses

Information contained in a review or other publicly submitted content may be visible to the business being reviewed and to other Platform users.

If you contact a business through ZaavoReview, information necessary to facilitate that interaction may be shared with the business.

Legal and Regulatory Authorities

We may disclose information when required or permitted by applicable law, legal process, court order, governmental request, or to protect our legal rights.

Business Transfers

If ZaavoReview is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Review Verification and Trust & Safety

To maintain the integrity of ZaavoReview, we may investigate reviews, accounts, and other activity for suspected fraud, spam, manipulation, or violations of our policies.

This may involve analyzing account information, technical information, review activity, and other relevant information.

We may request additional information from users where reasonably necessary to verify an experience or investigate suspected abuse.

Providing requested information does not guarantee that a review will be published or retained.

7. Business Profiles

If you claim or manage a business profile, we may collect information necessary to verify your relationship with that business.

This may include business contact information, professional details, verification information, and communications with ZaavoReview.

Business profile information may be publicly displayed depending on the features you use.

8. Communications

We may send you communications related to your account and use of the Platform, including:

Account notifications
Security alerts
Review-related notifications
Responses to your support requests
Policy or Terms updates
Important service announcements

Where permitted by law, we may also send promotional communications.

You can unsubscribe from marketing communications using the available unsubscribe mechanism. You may continue to receive essential service-related communications.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, operate the Platform, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain security, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

You are also responsible for maintaining the security of your account credentials and should notify us if you suspect unauthorized access.

11. International Data Processing

Depending on the service providers and infrastructure we use, your information may be processed or stored in countries other than the country in which you live.

Where required by applicable law, we will take appropriate measures regarding international transfers and processing of personal information.

12. Children's Privacy

ZaavoReview is not intended for children who are not legally permitted to use the Platform under applicable law.

We do not knowingly seek to collect personal information from children in violation of applicable legal requirements.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.

13. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Request information about how your data is processed.
Raise a privacy-related complaint or grievance.
Exercise other rights provided by applicable law.

Certain rights may be subject to legal limitations or exceptions.

To exercise a privacy right, please contact us using the contact details provided on the Platform.

14. Account and Review Deletion

You may request deletion of your account or certain personal information, subject to applicable law.

Deleting an account does not necessarily mean that all publicly available content will immediately disappear.

Reviews and other User Content may be retained where necessary for legitimate purposes, including preventing fraud, maintaining Platform integrity, resolving disputes, complying with legal obligations, or enforcing our policies.

Where appropriate, we may remove or anonymize personal identifiers associated with content.

15. Third-Party Websites and Services

ZaavoReview may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party services.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

16. Third-Party Analytics

We may use analytics and similar technologies to understand Platform usage, measure performance, identify problems, and improve our services.

Third-party analytics providers may process technical or usage information in accordance with their own privacy policies and applicable agreements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make significant changes, we may provide notice through the Platform or by other appropriate means.

The updated Privacy Policy will become effective when posted unless a different effective date is stated.

We encourage you to review this page periodically.

18. Grievances and Privacy Concerns

If you have a question, complaint, concern, or request relating to your personal information or this Privacy Policy, please contact ZaavoReview through the contact information provided on our website.

We will review and address privacy-related requests in accordance with applicable law.

If ZaavoReview is required to appoint a specific grievance officer or other privacy contact under applicable law, the relevant details will be published on this page or through an appropriate contact page.

19. Contact Us

If you have questions about this Privacy Policy or how ZaavoReview handles personal information, please contact us through the contact details available on our website.

ZaavoReview

Real experiences. Honest feedback. Better decisions.

Important Notice

This Privacy Policy is intended as a general website policy and should be customized to reflect ZaavoReview's actual data practices.

Before publishing, ensure that the final version accurately identifies your legal entity, registered/business address, privacy or grievance contact, cookie technologies, analytics providers, hosting providers, payment providers (if any), data retention practices, and applicable legal requirements.